FAQ
Frequently asked questions
How big are Loomi inflatables?
Our archways and yard inflatables are oversized statement pieces. Exact dimensions are listed on each product page — measure your yard, doorway clearance, or driveway before ordering.
Is the blower included?
Yes. Every Loomi inflatable ships with its blower, stakes, and tethers. Just plug in and anchor.
Can I leave it up overnight?
We recommend unplugging the blower overnight and whenever the display is unattended, and taking the inflatable down in high wind or storms.
Can it stay out in the rain?
Light rain is fine while the blower is running and plugged into a GFCI outlet. Unplug and take it down during heavy rain, thunderstorms, or winds above roughly 20 mph.
How much does shipping cost?
Shipping is free on all orders within the 48 contiguous United States, with no minimum. See our Shipping Policy.
How fast will my order arrive?
Orders are processed in 1–2 business days and typically arrive in 3–7 business days. Peak Halloween and December periods may run a few days longer.
Where do you ship?
We ship to the 48 contiguous United States only. We cannot currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Can I return it if it does not fit my yard?
Yes — within 30 days of delivery, in original resalable condition with all parts. Return shipping is paid by the customer. See Returns & Refunds.
What if it arrives damaged?
Email david@loomiholidays.com within 7 days of delivery with your order number and photos. We will replace it or refund you in full, with no return shipping cost to you.
Is there a warranty?
We stand by our products. If your archway arrives damaged, the blower doesn’t work out of the box, or the stitching or seams aren’t right, email us within 7 days of delivery and we’ll replace it or refund you in full at no cost to you. You also have 30 days to return it if it isn’t right for your yard. There is no separate manufacturer warranty beyond this — see Our Product Promise for the full details.
Do you have a discount for first-time customers?
Yes — use code WELCOME10 for 10% off your first order.
How do I change or cancel an order?
Email us as soon as possible at david@loomiholidays.com. We can usually make changes before the order ships, but not after it is in transit.
How do I store it after the season?
Dry it completely, deflate fully, and box it with the blower and hardware in a cool, dry place. Full guidance is on our Product Safety & Care page.
